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Frequently Asked Questions

  1. Will the ink fade over time?
  2. How hard is it to assemble your standard backdrop kit?
  3. Do I have to use Foam Board to mount the backdrops?
  4. What happens if I make a mistake that cannot be mended or corrected?
  5. Your standard backdrop measurements are too large for my layout, what can be done?
  6. Do you offer discounts for your backdrops when buying more that one?
  7. How long does it take to have a custom backdrop made?
  8. Do I have to have a PayPal account in order to buy anything on your website?
  9. What does it mean, "Walls for In-Between Stations on the Sea Beach Line"?
  10. Do you sell any subway stations?
  11. I just got my first Subway Car Train Set, and I am not sure and only need advice and some information about setting it up, can you help me?
  12. I am working on my layout and I need to buy a lot of stations, backdrops, among other things, can I finance my purchase?
  13. What do you do with all my private information whaen I make a purchase?

Will the ink fade over time?

Our basic backdrops are laser printed. Our large sized graphic sheets use a pigment dye, which has a 200 year life expectancy.

How hard is it to assemble your standard backdrop kit?:

Not hard at all. If you look at the bottom of each page that lists backgrounds for sale, you will find a "Assembly Guide" and "How To's" tip section

Do I have to use Foam Board to mount the backdrops?

No, it is recommended only because it is easy to work with. You can use almost any type of stiff board or wood, as long as it has a smooth surface and you are able to use an adhesive on it.

What can I do if I make a mistake that cannot be mended or corrected?

Usually these type of errors happen when you just jump right in and start cutting and putting it together with out a plan or thought. We ask and suggest that you practice cutting on scraps of paper or index cards. It is best to use a ruler and an Xacto knife for cutting. Please see our tip guides at the bottom of each page where the backdrops are listed. There still is always a chance that you can slip up, so while we don't sell replacement sheets, if you contact us, we will verify your purchase, and replace the backdrop at a minimal charge plus shipping.

Your standard backdrop measurements are too large for my layout, what can be done?

If it is the height from the ground to the platform, that is intentionally done. People use different track and roadbed sizes, in this case you would just trim off the excess from the bottom. The top part is exaggerated because people veiw your layout from a distance. The slight enlargment makes makes it show up better with all the details, and gives the appearance as if the train is acutually in a station. If this is not acceptable to you, let us know the size height you need from the platform to the top of the station, and we will change it for you at NO ADDITIONAL COST.

Do you offer discounts for your backdrops when buying more that one?

No we do not offer any discounts at this time. We do however have value packs that are discounted kits that include stations and tunnel sections together. In the kit you can choose any of the stations that are listed on our website. This kit however, does not offer any alterations to the stations or tunnels. If you need anything changed.

How long does it take to have a custom backdrop made?

We ask that you give us 10 days to ship it to you, from the day you actually placed the order. Depending on the season you may recieve it in less than 10 days. (When ordering, we do give a clear estimate of delivery, and keep you notified or our progress.)

Do I have to have a PayPal account in order to buy anything on your website?:

No you do not need a PayPal Account or Card. When you get to the checkout screen, simply choose your method of payment, or if you do have PayPal account, you may just use that. PayPal currently offers a instant credit card solution that has 0% interest for 6 months, on any purchase from this website. For more details just click on any of the PayPal promotional boxes through our website, or at the check out screen.

What does it mean, "Walls for In-Between Stations on the Sea Beach Line"?

The Sea Beach Line does not have tunnels, it uses a method call "Open and Cut". They dig out a trench, laydown the track, and re-enforce the walls, so there is no cover.....hence "Open and Cut". Our walls are made the same way. There are many electrical lines, water pipes, among others that run along the stretch of the line, and we have made all of these lines meet together and flow smoothly through the station and back out along the walls.

Do you sell any subway stations?

Yes we currently have an HO Scale Model subway station kit. It measures 48" completed, there are 2 x 24" sections that can be used as a 48" station or as 2 x 24" stations. We have an O Scale Model subway kit coming out July - August 2015.

I just got my first Subway Car Train Set, and I am not sure about setting it up, and only need advice and some information, can you help me?

Yes, we can give you information and answers to most problems and questions, just allow us time to look into the matter, or we can setup an appointment to speak to you about your new layout. We are more than happy to help anyone who needs it.

I am working on my layout and I need to buy a lot of stations, backdrops, among other things, can I finance my purchase?

Yes we do offer Financing through paypal. You can click on any PayPal banner and it will take you to fill out an application and you will recveive an instant answer from them, takes about 3 minutes. Your purchase must me over $100.00, and you will also have a 6 month time frame to pay your balance with 0% interest, for all the details visit PayPal.com.

What do you do with all my private information whaen I make a purchase?

Your Private information such as your personal information, (name, address, phone, and email address) is kept in the stickest of confidence. It is never shared or sold, we value our customers and would never betray their confidence. Your credit card information is never seen by us, it is processed and a record remains with paypal(number, name, order, etc.), and that is kept in confidence, and not shared and is secure. In the 16 years working with PayPal, I never ever had a problem, and never heard of one, like we have be hearing in the news.